Privacy Policy – yourSignature Contact Form

Last updated: 7/1/26

1. Who We Are

The SigNature Initiative is operated by iSupply Ltd., based in Ireland.

We are the “data controller” for any personal data submitted through this website’s Contact Us form.

If you have any questions about this policy, you can contact us at:

[email protected]

2. What Personal Data We Collect

When you submit the Contact Us form, we collect the following information:

• Your name
• Your email address
• Your company name
• Phone number (if provided)
• Any information you include in your message

We do not collect any additional personal data unless you choose to provide it.

3. Why We Collect This Data (Legal Basis)

We process your personal data for the following purposes:

A. To respond to your enquiry

Legal basis: Article 6(1)(b) GDPR – processing necessary to take steps at your request prior to entering into a contract.

B. To maintain records of communications

Legal basis: Article 6(1)(f) GDPR – legitimate interest in ensuring we can follow up on enquiries and maintain service quality.

We do not use your data for marketing unless you explicitly opt in.

4. How We Use Your Data

We use the information you provide to:

• Respond to your enquiry
• Provide information about the SigNature Initiative
• Follow up on discussions relating to participation
• Improve our service and communication processes

We do not use automated decision‑making or profiling.

5. Who We Share Your Data With

We only share your data when necessary and only with:

• Internal iSupply staff who handle enquiries
• Trusted service providers who host our website or email systems

All service providers operate under GDPR‑compliant data processing agreements.

We do not sell or transfer your data to third parties for marketing.

6. International Transfers

If any service provider processes data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• EU Standard Contractual Clauses (SCCs)
• Adequacy decisions

We only work with providers who meet GDPR requirements.

7. How Long We Keep Your Data

We retain Contact Us form submissions for up to 12 months, unless:

• You become a client (in which case your data moves into our client records), or
• You request deletion sooner

We keep data only as long as necessary for the purposes described above.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request a copy of your data (data portability)
• Withdraw consent (if consent was the legal basis)

To exercise any of these rights, contact us at:

[email protected]

You also have the right to lodge a complaint with the Irish Data Protection Commission.

9. Security Measures

We take appropriate technical and organisational measures to protect your data, including:

• Encrypted website connections (HTTPS)
• Access controls for staff
• Secure storage of email and form submissions

No method of transmission is 100% secure, but we take all reasonable steps to protect your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.